# 🆘 Support & Contact Need a hand? Whether you’ve encountered a bug, need to report a player, or have a question about your rank, our team is here to help! *** #### 🎟️ Open a Support Ticket For the fastest response, please use our Ticket System on Discord. This creates a private conversation between you and the AshBlossom staff. * [Open a Ticket Here](https://discord.com/channels/1466579163623194686/1468294775923937390) 🎫 Please use tickets for: * Purchase or Store issues. * Reporting griefing or rule-breakers. * Technical support and connection issues. * Requesting an official Marriage ceremony. *** #### 💬 Join Our Community Most general questions can be answered by our amazing community members in our public channels! * [Official Discord Server](https://discord.gg/aZh4fhAShM) 🌿 *** #### 💡 Before Opening a Ticket... To help us resolve your issue quickly, please include: 1. Your In-Game Name (IGN) — specify if you are a Bedrock player (with the `*`). 2. The World/Dimension — are you in the Overworld, Zoralis, or the Art World? 3. Screenshots or Coordinates — visual evidence helps us track down problems much faster! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ashblossom.gitbook.io/help/support-and-contact.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.